The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    East County Zoo
    Lakeside California 92040
    Copyright © 2005-2018 East County Zoo. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2005-2018 East County Zoo. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by East County Zoo. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of East County Zoo or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. East County Zoo and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if East County Zoo believes that customer conduct violates applicable law or is harmful to the interests of East County Zoo and its subsidiaries.



  • Privacy Policy
  • East County Zoo use of personal information that you may submit to East County Zoo through this Web site is governed by the East County Zoo Privacy Policy.



  • Consumer Agreement
  • It is your responsibility to be prepared for any and all deliveries made that are alive, including fertile eggs. 

    Poultry

    All local pick ups must be picked up with-in 5 days of email confirmation.  Any cancellations after hatching will be charged a 30% fee per week due to costs of care, feed and water.  Poultry not picked up with-in 5 days will be sold to the next first come first paid client.  Any poultry not picked up will be re-schedualed for another future hatch week if not refunded minus fees.



  • Shipping & Delivery
  • At this time, East County Zoo ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, East County Zoo ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  All prices are FOB East County Zoo plus shipping and handling.

    Local pick-up

    Picking up at East County Zoo or the Mill with your own vehicle or transportation company is always welcome by appointment only. Call/Text 619.201.5257

    Poultry

    All local pick ups must be picked up with-in 5 days of email confirmation.  Any cancellations after hatching will be charged a 30% fee per week due to costs of care, feed and water.  Poultry not picked up with-in 5 days will be sold to the next first come first paid client.  Any poultry not picked up will be re-schedualed for another future hatch week if not refunded minus fees.

    Personal Deliveries

    Will be combined with multiple orders to be delivered same day.  Delivery day schedule is available upon requests. [Currently un-available]

    Freight Pallet Shipping

    Through special arrangements East County Zoo is offering competitive freight shipping cost savings throughout the United States and territories via FOB Freight Transportation Companies.

    Cost varies from location to location depending on

    • Business/Residential
    • Residential/Limited Access Delivery
    • Lift gate/Fork Lifts/Loading dock
    • Multiple attempts to deliver
    • Undeliverable location
    • Storage. 
    • Personal requests that have a fee

    An appointment will be made via transportation company dispatch or East County Zoo by phone; you will be supplied with a tracking number, tracking website page and Freight Company’s number upon request or email.

    FOB

    Who Pays Freight

    Who Bears the Cost

    Who Owns Freight In-Transit

    Who Assumes Transit Risk

             

    FOB Origin, freight prepaid and charged back

    Shipper (adds fee to invoice)

    Receiver

    Receiver

    Receiver

    FREE SHIPPING

    on poultry/Egg orders that meet the minimum requirements.  Some orders can be mixed quantities of poultry as long as the total quantity meets the minimum requirements in order to ship on shipping day. 5 per breed minimum.  There may be times in order to complete your requests and hatch ship date that we ship from one of our other hatching locations or partners locations.  Please contact us for more details.

    Minimum order requirements to ship safely

    Chicks: 25     Bantams: 30

    Turkeys: 20       Ducks: 15

    Guineas: 30       Geese: 8

    Eggs: 12

    100% Live guarantee of delivery of poultry. 

    East County Zoo only ships throughout the USA, Most areas, on day of hatching Via USPS or alternate shipping and will typically arrive at your door or local post office within 2 days. Some areas may be undeliverable.  Any claim will be either replaced or credited on the decision of East County Zoo.  All claims must be reported with-in the first 48 hours.

    Egg Guarantee:

    We take every precaution. we are constantly testing fertility and hatch rate but due to the many unpredictable possibilities that is out of our control we apologize in advance that Hatch Rate cannot be guaranteed.  Please contact us on any unforeseen events so that we can help in any way we can.

     




  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. East County Zoo is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Warranties
  • 100% Live guarantee of delivery of chicks.  East County Zoo only ships throughout the USA, Most areas, on day of hatching Via USPS or alternate shipping and will typically arrive at your door or local post office within 2 days. Some areas may be undeliverable.  Any claim will be either replaced or credited on the decision of East County Zoo.  All claims must be reported with-in the first 48 hours.

    Egg Guarantee: We take every precaution. we are constantly testing fertility and hatch rate but due to the many unpredictable possibilities that is out of our control we apologize in advance that Hatch Rate cannot be guaranteed.  Please contact us on any unforeseen events so that we can help in any way we can.

    The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. East County Zoo makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. East County Zoo SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL East County Zoo BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by East County Zoo.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. East County Zoo is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not East County Zoo.

    The inclusion of material on this server does not imply any endorsement by East County Zoo, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although East County Zoo tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • 100% Live guarantee of delivery of chicks.  East County Zoo only ships throughout the USA, Most areas, on day of hatching Via USPS or alternate shipping and will typically arrive at your door or local post office within 2 days. Some areas may be undeliverable.  Any claim will be either replaced or credited on the decision of East County Zoo.  All claims must be reported with-in the first 48 hours.

    Local Pickup

    Poultry

    All local pick ups must be picked up with-in 5 days of email confirmation.  Any cancellations after hatching will be charged a 30% fee per week due to costs of care, feed and water.  Poultry not picked up with-in 5 days will be sold to the next first come first paid client.  Any poultry not picked up will be re-schedualed for another future hatch week if not refunded minus fees.

    Egg Guarantee: We take every precaution. we are constantly testing fertility and hatch rate but due to the many unpredictable possibilities that is out of our control we apologize in advance that Hatch Rate cannot be guaranteed.  Please contact us on any unforeseen events so that we can help in any way we can.

    You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). East County Zoo reserves the right to change its payment procedures at any time without prior notice to you. All orders that qualify for a return will be subjected to a 20% return fee and charged the original cost of shipping.  You must get an RMA from us before any returns are made.  No returns on any live shipment.



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.

    East County Zoo operates on a BIO-SECURE Closed Farming System to ensure a safe environment to hatch and raise quality poultry.  For any local pickup an appointment must be made. 

    Contact us:

    619.201.5257619.201.5257

    Skype: East County Zoo

    www.FaceBook/EastCountyZoo

    Email: EastCountyZoo@yahoo.com



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. East County Zoo and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of East County Zoo shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and East County Zoo with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and East County Zoo with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by East County Zoo. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.